Problem:        PocketPC device crashes when Symbol control used in app on non-Symbol PPC device

Solution:        There is a workaround available: our technical support department can supply you with a "fake" version of the Symbol Integrated  Scanner extension for Pocket PC that returns a "FALSE" value for the IsSymbolUnit function.  You can install this SFX file on non-Symbol devices, and check the IsSymbolUnit function before using any of the other scanner control methods.  In this way, you can use the same application (with the special extension SFX file) on non-Symbol devices without crashing.

We expect to resolve this in a future revision to allow the inclusion of this barcode scanner control on non-Symbol PocketPC devices.

Status:        RESOLVED        This problem has been resolved with the release of an updated SFE_Symbol_Control.sfx extension file with Satellite Forms 7.1.  The SF 7.1+ versions of the Symbol scanner control do not cause the app to crash on non-Symbol devices.  Simply use this updated SFX file instead of older ones, to prevent the crash problem.

Keywords:        Symbol, PocketPC, barcode, scanner

BugID:        SF-00019

KB ID: 10006 

Updated: 2007-06-22

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