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Janam XP20/XP30 scanner powers off but needs to be reset to turn back on
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Janam XP20/XP30 scanner powers off but needs to be reset to turn back on
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Problem: Janam XP20/XP30 barcode scanner device powers off but needs to be reset to turn back on. This problem can occur after scanning items in a Satellite Forms application on the Janam XP scanner, then powering off the device or allowing it to power off automatically. It will not turn back on, thus you need to remove the battery door and reset the device, either by pressing the reset button or by removing and reinserting the battery.
Solution: This problem is resolved by updating the ROM on the Janam XP device to the latest version. The updated ROM from Janam solves this barcode scanner library problem, and also corrects some other system issues. We recommend using the latest available ROM from Janam, which you can download from the ParterZone section of the Janam website at http://www.janam.com
Status: RESOLVED This problem is resolved with the release of updated Janam system ROMs.
Keywords: Janam, XP20, XP30, scanner, ROM, power, freeze, lockup
BugID: SF-00346
KB ID: 10065
Updated: 2007-06-22
Satellite Forms KnowledgeBase Online